Allina Health partnered with KeyCare to enhance patient access through 24/7 virtual care, reducing ED overcrowding and providing more cost-effective options for patients across all 50 states. By integrating KeyCare’s nationwide virtual provider network, the health system expanded its care capabilities while maintaining high-quality service. In just two years, this collaboration has led to significant improvements in patient access and care efficiency.

Key Learnings:

• Expanded Access: KeyCare helped Allina Health extend its virtual care reach to over 40 states, increasing patient access to care anytime, anywhere.
• Reduced ED Visits: Virtual care provided a convenient alternative to unnecessary emergency department visits, lowering patient costs and improving ED efficiency.
• Operational Efficiency: Seamless integration with Allina’s Epic system minimized technical barriers, optimizing both care delivery and cost savings.